Privacy Policy

The Child and Youth Care Association of Alberta (CYCAA)

Privacy Policy

Last revision: January 5, 2022

This privacy policy sets out how the “CYCAA” uses and protects any information that you give the “CYCAA” when you use our services and this website.

The “CYCAA” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The “CYCAA” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information:

  • Name, job title and place of employment contact information including address, phone and email address
  • Demographic information such as College/University and graduation date, preferences, and interests
  • Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find useful with the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
  • We may use the information to customize the website according to your interests.

Retention and Storage

Except as otherwise permitted or required by applicable law or regulation, we will retain your Personal Information for as long as necessary to fulfill the purposes for which it is processed. We may also retain cached or archived copies of your Personal Information for a reasonable period of time. At any point in time, you can withdraw your consent in writing and we will immediately stop processing your data.


We are committed to ensuring that your information is secure. To prevent unauthorized use of your accounts, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. We use traffic logs to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis and server security purposes and then the data is removed from the system after any storage requirement terms that are mandated by law are met.

Links To Other Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to CYCAA, 2266 Woodpark Ave SW., Calgary, AB T2W2Z8 or email us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.